Last updated: May 21, 2026
VoyVeo is an application designed to help people discover galleries, museums, exhibitions, events, and cultural routes in Buenos Aires.
This Privacy Policy explains what information we collect, how we use it, who we may share it with, how we protect it, and what rights users have regarding their personal data.
VoyVeo is designed with a data minimization principle: we aim to collect the minimum amount of directly identifiable personal information necessary for the app to function properly, while still allowing aggregated or anonymized analysis of cultural interests, usage behavior, and trends within the app.
VoyVeo is operated by Cassia House.
Contact for privacy, support, and data-related requests:
VoyVeo seeks to limit the collection of directly identifiable personal data to what is strictly necessary.
If a user signs in with Google or another authentication provider, we may receive only the basic information required to create and maintain the session:
This information is used to allow sign-in, maintain the user account, save preferences, and enable personalized features within the app.
VoyVeo does not request access to Gmail, Google Drive, Google Calendar, YouTube, contacts, personal files, or other private Google services.
VoyVeo may collect information about how users interact with the app, including:
This information may be associated with an account when necessary to provide personalized features, such as favorites or saved preferences. It may also be used in aggregated, anonymized, or de-identified form for analytics, statistics, product improvement, and business development.
We may collect limited technical information necessary for security, functionality, and error diagnosis, such as:
This information is used to maintain security, prevent abuse, fix errors, and improve the stability of VoyVeo.
VoyVeo may include map features or recommendations for nearby cultural spaces.
The app does not seek to collect precise location permanently. If a feature requires location access, the user must authorize it through their browser or device. Location will only be used to display nearby content or improve in-app navigation.
The user may deny or revoke location permission at any time through their browser or device settings.
We use collected information to:
The statistical or commercial value of VoyVeo may come from aggregated or anonymized analysis of cultural interest patterns, usage behavior, and general user preferences.
If the user signs in with Google, VoyVeo accesses only the basic data authorized by the user and necessary for authentication, such as email address, profile name, profile picture, and user identifier.
The use and transfer of information received from Google APIs is carried out in accordance with the Google API Services User Data Policy, including its Limited Use requirements.
VoyVeo does not access Gmail, Google Drive, Google Calendar, Google Photos, YouTube, or other private Google services, unless this Privacy Policy is updated in the future, the user is clearly informed, and the user provides the corresponding consent.
VoyVeo may analyze app usage information to understand how people interact with galleries, museums, exhibitions, events, routes, and cultural content. This may include, for example, which venues or exhibitions are viewed, saved, searched for, or marked as favorites.
When this information is used for analytics, trends, reports, product improvement, business development, or communication with cultural institutions, we seek to process it in aggregated, anonymized, or de-identified form.
VoyVeo does not seek to commercialize directly identifiable personal information such as name, email address, or account credentials. Any reports, metrics, or insights shared with third parties are intended to show general trends of interest and usage, without personally identifying individual users.
VoyVeo may share limited information with technical service providers necessary to operate the application, including:
These providers process data to the extent necessary to provide their technical services.
We may also share aggregated metrics, statistics, or reports with galleries, museums, cultural institutions, partners, sponsors, or commercial collaborators. These reports are intended to show general trends of interest and usage and are not intended to personally identify individual users.
We will not publicly share a user’s email address, name, account credentials, or directly identifiable personal data as part of these reports, unless required by law or with specific consent.
We may also disclose information if required by law, a competent authority, or to protect the security, rights, or integrity of VoyVeo, its users, or third parties.
We adopt reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Information may be stored and processed through infrastructure providers that apply industry-standard security practices.
However, no digital system can guarantee absolute security.
We retain directly identifiable personal information only for as long as necessary to provide the service, maintain the user account, comply with legal obligations, resolve disputes, prevent abuse, or protect the security of the application.
Aggregated, anonymized, or de-identified information may be retained for longer periods for statistical analysis, product improvement, cultural trend research, business development, or report generation.
When the user requests account deletion, we will delete or anonymize the associated personal information, unless certain data must be retained for legal, security, fraud prevention, or compliance reasons.
Users may request:
To exercise these rights, users may contact:
Users may request deletion of their account and associated personal data by writing to:
The message should include the email address associated with the VoyVeo account.
We will process the request within a reasonable timeframe. Once the account is deleted, some data may be retained only if necessary for legal, security, fraud prevention, or compliance reasons.
Account deletion does not necessarily require deletion of information that has already been aggregated, anonymized, or de-identified.
When VoyVeo is available as a mobile app, we will seek to include an account deletion option directly within the application.
Users may revoke VoyVeo’s access to their Google account from their Google Account security settings, under connected apps or third-party access.
If access is revoked, some sign-in features may stop working.
VoyVeo is not specifically directed to children under 13 and does not knowingly seek to collect personal information from children.
If we become aware that we have collected personal information from a child without valid consent, we will take reasonable steps to delete it.
The technical providers used by VoyVeo may process information on servers located outside the user’s country of residence.
By using VoyVeo, the user understands that their information may be processed in jurisdictions with data protection laws different from those of their country.
We may update this Privacy Policy to reflect changes in the application, our data practices, legal requirements, or platform requirements.
When changes are relevant, we will seek to inform users through the application, website, or other reasonable means.
The “Last updated” date indicates the current version.
For questions about this Privacy Policy, account deletion requests, or any matter related to personal data, users may contact:
VoyVeo / Cassia House
Email: [email protected]
